When I read stories like this, it makes me realize why there are smart clients out there who pay PR people who actually “get it” to reach out to the blogosphere and community outlets.
So Gridskipper, a cool urban travel guide blog (part of the Gawker network of blogs), gave a scathing little review to a product called TravelKleen on its blog, way back on March 8, 2007. Well about 11 months later, I guess the TravelKleen folks finally got around to checking these newfangled sites they call search engines (Google, Yahoo, etc.), and realized that this “little blog post” is ranked in the top five search results when searching for their product. The horror!
So what did TravelKleen do? They sent off a scathing, nonsensical email to Gridskipper complaining. Let me break it down after showing you the email (and after you’ve wiped the laughter tears from your eyes and settled your belly):
From: Travelkleen Date: Feb 5, 2008 6:07 PM Subject: spam? To: tips@gridskipper.com Cc: sales@travelkleen.com
Hi
What is going on?
Your comments are distasteful.
Please remove your comments from Google, Yahoo, etc.
Thanks
TravelKleen
Excuse me if this seems elementary to our readers but I have to break it down:
1. The email makes it out like it’s not written by a human, but written by the product (or company). A bit impersonal perhaps?
2. No link to the offending article. No mention of what was wrong. It was just simply “what’s going on” and “your comments are distasteful.” Oh really? Tell us how you really feel!
3. The third line really cracks me up. I mean how dense are you? Why limit the good folks at Gridskipper to cleaning up just Google and Yahoo? Don’t you want them to contact every search engine on the Interwebs and have every reference of their article stricken from their records! Maybe the search engine companies just have them all on piles of paper stored in monstrous filing cabinets in a warehouse the size of Cleveland?
It’s really beyond me how idiotic some people can be. I guess it just illustrates why people like us have clients who value what we do and how we go about things. On the flipside, TravelKeen will probably have a bunch more hits from blogs like ours on those crazy things called search engines.
(Thanks to BrotherMagneto on Twitter for the link!)
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